Privacy policy.

Who we are

This website is operated by Space City Laundry – West Airport, located at 6403 West Airport Blvd., Houston, TX 77035. You can reach us at management@spacecitylaundry.com or (865) 657-7081.

Information you give us

When you submit our contact or commercial-quote forms, we collect the information you enter — such as your name, business name, phone number, email address, service ZIP code and the details of your request. We use it only to respond to you and to provide the laundry services you ask about. Form submissions are delivered to us by email and may optionally be stored in a private spreadsheet we control. We do not sell your information.

Please do not include sensitive personal information (such as health or patient information) in form submissions.

Information collected automatically

We use privacy-respecting analytics (Google Analytics 4, and advertising measurement tools such as Google Ads and Meta Pixel when enabled) to understand how visitors use the site — for example, which buttons are clicked and which pages are viewed. These tools may set cookies and collect device information and approximate location. We configure our analytics events so they never include your name, phone number, email address, street address or the text of your form submissions.

Third-party services

• CleanCloud — online pickup & delivery orders are placed on CleanCloud's platform under their privacy policy.
• Google Maps — the embedded map and directions links are provided by Google under Google's privacy policy.
• Spam protection — form submissions may be screened by anti-spam services (such as Cloudflare Turnstile) to block automated abuse.

Data retention

We keep lead and contact messages only as long as needed to serve you and meet legitimate business-record needs, and we don't retain customer data we no longer need.

Your choices

You can browse this site without submitting any form. You can use browser settings or extensions to limit cookies and analytics. To ask about, correct or delete information you've sent us, email management@spacecitylaundry.com.

Changes

We'll update this page when our practices change and revise the effective date above.